Account Supervisor: Culture-Driven Brand Growth

UMT - Internal; New York (NY); Hybrid; USD 80,000 - 95,000; Full time

Job summary

UnitedMasters, Inc. is seeking an Account Supervisor to drive agency service, oversee strategic and day-to-day management of client accounts, and foster strong relationships.

In this hybrid role based in Brooklyn, you will mentor junior staff and lead cross-functional campaigns with creative and production teams to deliver exceptional results. You will balance client satisfaction with agency growth, stay current on industry trends, and ensure proactive, clear communication across all

Qualifications

• 4+ years of experience in an advertising agency or related communications industry.
• Proven ability to build and maintain strong client relationships.
• Excellent strategic thinking and problem-solving skills.
• Strong verbal and written communication skills.
• Demonstrated experience managing multi-disciplinary teams.
• Solid understanding of financial management principles, including budget oversight and P&L responsibilities.
• Ability to lead and mentor junior team members.
• Highly organized with exceptional project management skills.
• Knowledge of industry trends, competitive landscapes, and emerging marketing strategies.
• Experience participating in new business development efforts, including pitches and proposals.

Responsibilities

• Serve as primary point of contact for assigned accounts, cultivating strong client relationships and ensuring business objectives are met.
• Act as a trusted liaison between internal departments, fostering collaboration to develop innovative, high-impact campaigns.
• Lead internal and external communications—written, virtual, and in-person—ensuring clarity and effectiveness.
• Oversee the creation of client-facing presentation materials aligned with client expectations.
• Identify and pursue opportunities to expand existing client accounts or bring new business into the agency.
• Supervise and manage the execution of approved ideas with creative and production teams.
• Mentor Account Executives and Assistant Account Executives, fostering growth and best practices.
• Demonstrate confidence, strategic thinking, and sound decision-making in account leadership.
• Stay informed on client industries, market dynamics, and competitive landscapes.
• Support Business Leads in financial management of accounts, overseeing budgets and P&L considerations.
• Contribute to new business development efforts, including pitches and strategic planning.
• Foster a collaborative and positive work environment.

Skills

Relationship building

Strategic thinking

Communication

Project management

Team leadership

Education

Bachelor's degree in marketing, business, or related field

Job description

UnitedMasters, Inc. is seeking an Account Supervisor to drive agency service, oversee strategic and day-to-day management of client accounts, and foster strong relationships.

In this hybrid role based in Brooklyn, you will mentor junior staff and lead cross-functional campaigns with creative and production teams to deliver exceptional results. You will balance client satisfaction with agency growth, stay current on industry trends, and ensure proactive, clear communication across all