Account Supervisor, Consumer Tech & Lifestyle Media

Orchestra; New York (NY); On-site; USD 85,000 - 100,000; Full time

Job summary

Orchestra is looking for an Account Supervisor in New York, responsible for managing client relationships in consumer technology, gaming, and digital entertainment. Candidates should have at least 5 years of public relations experience, with strong media relations skills.

This hybrid role involves developing media strategies, supporting product launches, and mentoring junior team members, contributing to the agency's success across diverse client portfolios.

Qualifications

• 5+ years of public relations agency experience.
• Experience at the Account Supervisor level or equivalent experience managing client relationships.
• Strong media relations experience supporting consumer technology products.

Responsibilities

• Manage day-to-day client communications across consumer technology, gaming, and digital entertainment accounts.
• Develop and execute earned media strategies.
• Lead product launch programs and proactive storytelling campaigns.

Skills

Public relations agency experience

Media relations skills

Writing and communication skills

Project management

Mentoring junior team members

Experience with consumer technology

Job description

ABOUT BERLINROSEN

BerlinRosen is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from high‑level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit, philanthropy, real estate, sports, travel, hospitality, and more.

ABOUT THE DIGITECH TEAM

Our Gaming, Digital Entertainment and Emerging Tech division, known as the DigiTech team, is part of Orchestra’s rapidly growing Tech & Innovation practice. We partner with leading brands and organizations across consumer technology, gaming, digital entertainment and emerging B2B technologies, helping them build awareness, launch products and shape conversations in fast‑moving industries.

Our work spans three core areas: gaming and interactive entertainment, consumer technology and lifestyle products, and emerging and deep technology. We develop integrated communication strategies for both B2C and B2B clients, from established global brands to innovative startups, tailoring campaigns that drive media coverage, elevate brand visibility and support long‑term business growth.

As our practice expands, we increasingly work at the intersection of consumer technology and emerging innovation, giving team members the chance to support a diverse portfolio of clients while developing expertise across multiple sectors.

ABOUT THIS ROLE

We are seeking an Account Supervisor to join our growing DigiTech team. This role is ideal for someone with several years of agency experience who has already spent time operating successfully as an Account Supervisor and is ready to take ownership of day‑to‑day client relationships while mentoring junior team members.

You’ll work across a diverse portfolio of consumer technology, gaming and digital entertainment clients, with opportunities to support emerging technology and B2B accounts as the practice expands. The ideal candidate is a strong media relations professional with experience launching consumer technology products, building relationships with lifestyle and technology media and managing multiple client priorities in a fast‑paced agency environment.

This position offers significant exposure to product communications, executive visibility, new business opportunities and cross‑functional collaboration across our Tech & Innovation practice.

ROLE LOCATION

This role is based in our New York, N.Y. office on a hybrid basis, in‑office 3 days per week.

ACCOUNTABILITIES AND QUALIFICATIONS

As an Account Supervisor, Consumer Tech & Gaming, you will:

• Manage day‑to‑day client communications across consumer technology, gaming and digital entertainment accounts
• Develop and execute earned media strategies that generate high‑quality coverage across technology, lifestyle and consumer media
• Lead product launch programs, media tours, product review initiatives and proactive storytelling campaigns
• Build and maintain relationships with technology, consumer and lifestyle journalists and creators
• Draft media materials including pitches, messaging, briefing documents, reports and strategic recommendations
• Mentor and coach Account Coordinators, Account Executives and interns while reviewing work and providing thoughtful feedback
• Partner with senior leadership on client strategy, presentations and new business opportunities
• Coordinate multiple client priorities while maintaining exceptional attention to detail

ESSENTIAL SKILLS

• 5+ years of public relations agency experience
• At least one year of experience at the Account Supervisor level (or equivalent experience independently managing client relationships)
• Experience supporting consumer technology products, product launches or consumer electronics brands
• Strong media relations experience supporting consumer technology products, with established relationships across consumer, technology and lifestyle media
• Excellent writing and communication skills, with experience developing pitches, messaging, reports and client communications
• Experience mentoring junior team members and providing thoughtful, constructive feedback
• Strong project management and organizational skills, with the ability to manage multiple client accounts and competing priorities in a fast‑paced agency environment
• Experience working with consumer technology, gaming, digital entertainment or emerging technology clients
• Exposure to both B2C and B2B technology communications is a plus
• Experience supporting product review programs, media tours or integrated product launch campaigns
• Confidence managing day‑to‑day client relationships and contributing to strategic recommendations
• A proactive, solutions‑oriented mindset with curiosity to quickly learn new technologies, industries and subject matter
• Proven ability to independently manage day‑to‑day client relationships, confidently represent the agency with senior clients and proactively drive projects forward

WORKING AT ORCHESTRA

Salary range (commensurate with experience and skills): $85,000‑$100,000