Account Manager

Inkhouse, an Orchestra company; San Diego (CA); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Inkhouse, part of Orchestra, is seeking an Account Manager to lead day-to-day client relations and drive strategy for technology clients. This role combines tactical execution with a strategic viewpoint, managing complex B2B and consumer-tech accounts.

You will work in a hybrid setup across the San Francisco, Seattle, or San Diego offices, mentoring junior staff and coordinating across earned, owned, and social channels to meet client goals.

Qualifications

• 5-7 years of Public Relations experience, ideally at an agency.
• Direct experience in B2B or consumer technology.
• Proven ability to pitch across multiple media channels and drive results.

Responsibilities

• Lead day-to-day client relations and support senior leadership in strategic planning and crisis mitigation.
• Drive project management and account logistics; set the tone for client meetings.
• Execute high-priority media relations and feature pitching across broadcast, print, and online.
• Build and maintain relationships with key media outlets and industry analysts.
• Draft core client materials including messaging documents, strategic plans, and memos.
• Develop thought leadership content, bylines, blogs, and cross-channel content.
• Oversee quality control by reviewing documents, abstracts, and awards submissions.
• Mentor and train junior staff, delegating tasks while guiding the team.
• Monitor industry trends to drive proactive media outreach and uphold company values.

Skills

Public relations

B2B/Tech experience

Tech accounts

Strategic comms

Media relations

Strong communication

Multitasking

Mentoring

Team collaboration

Job description

About Inkhouse

Inkhouse is part of Orchestra, a strategic communications and marketing company built for today’s complex and fragmented world. From decoding audiences to designing bold strategies, Orchestra integrates people, platforms, and stories that stick to help clients build lasting influence. The company offers programs that span from the highest level strategic business counsel through to tactical execution. Orchestra brings together 700+ people with experience across consumer and lifestyle, technology, nonprofit and philanthropy, real estate, sports, travel, hospitality, and more. Made up of leading firms BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for communications professionals, and Versus Media Group, a strategy-first political media team. Learn more at www.orchestraco.com. People of all backgrounds and abilities are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

About This Role

Inkhouse is seeking an Account Manager to lead day-to-day client relations and drive strategy across a portfolio of technology clients. This is an opportunity for someone who pairs expert tactical execution with a real point of view on strategy — someone who can run the work while shaping where it's going. The Account Manager will ideally have experience across B2B and consumer technology, integrated communications spanning earned, owned and social, and a track record of high-priority media relations. This person will be a team player who keeps accounts moving to help clients achieve their goals. We're looking for candidates who are passionate about contributing to company culture and who invest in teaching junior staff and in growing their careers.

Role location:

This role is based in our San Francisco, CA; Seattle, WA, or San Diego, CA office on a hybrid basis, in-office 2-3 days in the office per week.

Accountabilities And Qualifications

As an Account Manager at Inkhouse, you will…

• Lead day-to-day client relations and support senior leadership in strategic planning, problem-solving, and crisis mitigation.
• Drive project management and account logistics, setting the tone for client meetings and making team assignments.
• Execute high-priority media relations and feature pitching across broadcast, print, and online channels.
• Build and maintain strong relationships with key media outlets and industry analysts.
• Draft core client materials including messaging documents, strategic plans, and memos.
• Develop thought leadership content, bylines, blog posts, and integrated communications content across channels.
• Oversee quality control by reviewing team documents, speaking abstracts, awards submissions and analyst materials.
• Mentor and train junior staff, delegating tasks effectively while managing upward to team leadership.
• Monitor industry trends to drive proactive media outreach and champion company values.

Essential Skills

• 5-7 years of Public Relations experience, ideally at an agency
• Direct experience in B2B or consumer technology
• Must be passionate and interested in working on tech accounts, demonstrating enthusiasm and expertise
• Ability to think through communication strategies and deliver tangible results
• Proven track record pitching across a variety of mediums, with a focus on strategic media relations and results
• Strong written and oral communication skills
• Ability to multitask easily in a fast-paced environment while paying close attention to details
• Demonstrated experience supporting account leadership, including managing workstreams, guiding junior staff, and contributing to strategic planning and execution
• Ability to work both independently and in a dynamic, team-oriented atmosphere
• Comfortable managing multiple clients and meeting strict deadlines

WORKING AT ORCHESTRA

We're part of Orchestra, the first communications company built for today’s media landscape. Since 2022, it’s acquired nine firms, including: BerlinRosen, Civitas Public Affairs Group, Derris, Glen Echo Group, Inkhouse, M18, Message Lab, Onward and Small Girls PR. It also launched Brightmode, a talent acquisition firm for your communication professionals.

Salary range

(commensurate with experience and skills): $85,000-$115,000

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