Account Supervisor

Cadent, powered by Syneos Health; United States; On-site; USD 105,000 - 115,000; Full time

Job summary

Cadent Medical Communications is seeking a proactive project lead to serve as the primary contact for multiple high-level accounts, driving strategic communications and ensuring timely delivery of flawless materials. The role emphasizes collaboration with Accounts, Scientific, Editorial, and Creative teams to meet business goals.

The ideal candidate has a Bachelor’s degree, 3+ years at a medical communications agency, and hands-on experience with publications management systems like

Qualifications

• Bachelor's degree in a related field.
• 3+ years of relevant experience at a medical communications agency.
• Experience using a publications management system like iEnvision/Datavision.
• Strong client management and communication skills.
• Eager, go-getter attitude with ability to drive day-to-day and collaborate across departments.

Responsibilities

• Serve as the primary point of contact for multiple high-level projects and manage key accounts.
• Develop and execute broad communications strategy for biotech customers including corporate and scientific narratives, brand refinement and roll-outs.
• Provide cross-functional project management to ensure timely delivery of materials and counsel for corporate communications, scientific exchange and media relations.
• Review and oversee development of timelines, calendars, action plans, runs of show, agendas and call notes.

Skills

Client management

Communication

Cross-functional collaboration

Go-getter attitude

Education

Bachelor's degree

Tools

iEnvision/Datavision

Job description

In this role at Cadent Medical Communications, you will serve as the primary point of contact for multiple high-level projects. You are diligent in following up on key accounts while prioritizing business goals. This role presents the opportunity to work at the forefront of advances in the medical communications space.

You will:

• Support senior leads in development and execution of broad communications strategy for mid-level and large biotech customers inclusive of corporate and scientific narratives, brand refinement and roll‑outs, executive visibility, corporate and data milestone announcements, and internal communications.
• Develop internal and external communications: disease factsheets and animations, corporate messaging, executive social media content, briefing materials and executive slides to support larger presentations.
• Demonstrate robust, cross‑functional project management ensuring timely delivery of flawless materials and counsel to support corporate communications, scientific exchange, social media, thought leadership, internal communications and media relations.
• Review and oversee development of timelines, calendars, action plans, runs of show, agendas, call notes and overall account support materials.

Essential Requirements

• Bachelor’s degree in a related field.
• 3+ years of relevant experience at a medical communications agency, required.
• Experience using a publications management system like iEnvision/Datavision, required.
• Strong client management and communication skills.
• Eager, go‑getter attitude who is solution‑oriented, able to drive the day‑to‑day, and able to effectively collaborate with all internal departments including but not limited to Accounts, Scientific, Editorial, and Creative.

The annual base salary for this position ranges from $105,000 to $115,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility for commissions/bonus based on company and/or individual performance.

At Cadent, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled). At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality‑of‑life balance. The benefits for this position will include a competitive compensation package, health benefits to include medical, dental and vision, company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.