Account Supervisor

Doner; Southfield (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Doner is seeking an Account Supervisor to join our Southfield, MI team on-site. You will oversee multiple workstreams, align client goals with agency expertise, and drive breakthrough creative and measurable business impact.

As a trusted advisor to clients and a partner to internal teams, you will shape strategic direction, manage campaigns from concept through delivery, and mentor junior staff while supporting billing and budgets.

Qualifications

• Bachelor’s degree in Marketing, Advertising, Communications, or a related field.
• 5–6 years of relevant advertising agency experience, including client-facing roles.
• Strong understanding of modern marketing channels (digital, video, social, traditional).
• Proven ability to manage multiple projects simultaneously and prioritize shifting deadlines.
• Excellent verbal and written communication skills, with the confidence to present to clients and senior stakeholders.
• Strong attention to detail, organizational skills, and ability to work both independently and collaboratively.
• Proficiency in Microsoft Office, Google Suite, and Keynote.
• Motivated to grow strategic thinking and leadership skills.
• A proactive, solution-oriented mindset and a positive, team-first attitude.

Responsibilities

• Serve as a primary client contact, building strong relationships and maintaining ongoing communication to support client goals and expectations
• Support and lead the development of creative briefs and strategic recommendations in partnership with strategy and senior leadership
• Manage and oversee multiple creative and production workstreams from concept through delivery, ensuring alignment with objectives, timelines, and budgets
• Collaborate with internal teams (creative, strategy, production, project management) to move work forward and troubleshoot any project risks
• Participate in and lead internal and client meetings, presentations, and status check-ins, ensuring clear communication and follow-through
• Track and analyze campaign and business performance data to inform future recommendations and planning
• Manage internal communications such as conference reports, status documents, and strategic updates
• Provide mentorship and guidance to junior team members, helping them grow professionally and stay aligned with processes and expectations
• Assist in managing billing and budget tracking, including project estimates and forecasts
• Integrate emerging AI technologies into daily workflows to support innovation, automation, and operational excellence.

Skills

Client-facing leadership

Strategic thinking

Excellent communication

Project management

Time management

Education

Bachelor’s degree in Marketing, Advertising, Communications, or a related field

Tools

Microsoft Office

Google Suite

Keynote

Job description

About Us

Operating at the intersection of Modern + Main Street, Doner is helping Main Street brands compete in today's marketplace and Modern brands grow by connecting with everyday people.

About Us

Operating at the intersection of Modern + Main Street, Doner is helping Main Street brands compete in today's marketplace and Modern brands grow by connecting with everyday people. For nearly 90 years, Doner has created campaigns that earn relevance, influence decisions and drive measurable business impact for some of America's most iconic brands, including RAM Trucks, Meijer, Coca-Cola's fairlife and The UPS Store. The integrated marketing agency is recognized as one of the industry's leading creative forces - bringing together strategy, creative, media, communications, commerce and production to solve today's biggest business challenges.

Overview

Doner is seeking a curious, strategic Account Supervisor to join our team, based on site in our Southfield, Michigan office. This is a role for someone who thrives in a fast-pace environment and combines strong client leadership with critical thinking and a passion for collaboration: you will oversee multiple workstreams, aligning client goals with agency expertise to deliver breakthrough creative and measurable business impact. As a trusted advisor to clients and partner to internal teams, you'll help shape strategic direction, manage integrated campaigns from concept through delivery, and foster alignment across creative, strategy, production, and project management disciplines.

Responsibilities

What you will do:

• Serve as a primary client contact, building strong relationships and maintaining ongoing communication to support client goals and expectations


• Support and lead the development of creative briefs and strategic recommendations in partnership with strategy and senior leadership


• Manage and oversee multiple creative and production workstreams from concept through delivery, ensuring alignment with objectives, timelines, and budgets


• Collaborate with internal teams (creative, strategy, production, project management) to move work forward and troubleshoot any project risks


• Participate in and lead internal and client meetings, presentations, and status check-ins, ensuring clear communication and follow-through


• Track and analyze campaign and business performance data to inform future recommendations and planning


• Manage internal communications such as conference reports, status documents, and strategic updates


• Provide mentorship and guidance to junior team members, helping them grow professionally and stay aligned with processes and expectations


• Assist in managing billing and budget tracking, including project estimates and forecasts
  
• Integrate emerging AI technologies into daily workflows to support innovation, automation, and operational excellence.

Qualifications

What you need to succeed:

• Bachelor’s degree in Marketing, Advertising, Communications, or a related field


• 5–6 years of relevant advertising agency experience, including client-facing roles


• Strong understanding of modern marketing channels (digital, video, social, traditional)


• Proven ability to manage multiple projects simultaneously and prioritize shifting deadlines


• Excellent verbal and written communication skills, with the confidence to present to clients and senior stakeholders


• Strong attention to detail, organizational skills, and ability to work both independently and collaboratively


• Proficiency in Microsoft Office, Google Suite, and Keynote


• Motivated to grow strategic thinking and leadership skills


• A proactive, solution-oriented mindset and a positive, team-first attitude

Footer

Doner is an integrated marketing agency operating at the intersection of Modern + Main Street. The agency helps brands earn relevance and influence decisions through strategy, creative, media, communications, commerce and production. Its clients include Stellantis (Chrysler, Dodge, Jeep, Ram, FIAT and Alfa Romeo), Meijer, Coca-Cola's fairlife, McDonald's, The UPS Store, Cincinnati Children’s Hospital, Navy Federal Credit Union, Poland Spring and more. Doner is part of DonerColle Partners, a strategic alliance with Colle McVoy built to help brands win between the coasts through integrated strategy, creative, media and AI-powered innovation. For more information, visit doner.com and donercollepartners.com , and follow Doner and DonerColle Partners on LinkedIn.