Account Specialist, Orthotics, Full Time, Days

Prisma Health; Greenville (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Prisma Health is seeking an administrative/clerical support professional for the Equipped For Life department. You will assist with customer service, patient registration, and billing-related tasks within the Orthotics unit.

The role requires a High School diploma or equivalent and at least two years of customer service experience. Proficient computer skills are essential to perform daily data entry and office duties.

Qualifications

• Proficient computer skills (word processing, spreadsheets, databases).
• Two years of customer service experience.
• High School diploma or equivalent.

Responsibilities

• Handles incoming calls and provides information to callers/visitors.
• Registers patients and verifies payer source.
• Follows up on billed and unpaid claims.
• Posts payments and reconciles deposits.
• Reports key statistics for compliance, sales, revenue, cash and patient flow.

Skills

Proficient computer skills

Education

High School diploma or equivalent

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Performs a variety of duties as assigned to support and facilitate the maintenance of accurate and efficient business operations for Equipped For Life . Provides direct customer service, accounts support, and/or clerical/administrative support for the department as assigned.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors.
• Registers patients and verifies payer source.
• Follows up on all account claims that have been billed and unpaid.
• Reports key statistics for compliance, sales, revenue, cash and patient flow.
• Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
• Posts payments every day and reconcile deposits.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - High School diploma or equivalent, OR post high school diploma
• Experience - Two (2) years of customer service experience.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills And Abilities

• Proficient computer skills (word processing, spreadsheets, database, data entry)

Work Shift

Day (United States of America)

Location

Equipped For Life

Facility

Equipped For Life

Department

Orthotics

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.