Account Services Specialist

Yessio LLC; Salt Lake City (UT); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Pay bonuses

Paid time off

Paid holidays

Health benefits

Dental benefits

Remote flexibility

Team lunches

Coaching & training

Office near Trax

Job summary

Yessio LLC in Sandy, UT, is hiring a full- or part-time Account Services Specialist to handle customer inquiries by phone and email. You will verify account information, guide customers through their options, and help set up new accounts with accuracy and care.

The role offers a Monday–Friday schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays 8:00 a.m.–2:00 p.m., and remote flexibility across several Utah areas.

Qualifications

• High school diploma or equivalent required.
• Fluent in English and able to communicate effectively.
• Cheerful attitude and reliable attendance.
• Comfortable with basic math and computer skills.
• Excellent phone and email etiquette.

Responsibilities

• Handle inbound and outbound calls with customers.
• Verify account information and educate customers on options.
• Verify banking and employment details and process payments.
• Set up new accounts and maintain accurate records.
• Deliver top-notch service and contribute to company success.

Skills

Fluent English

Effective communication

Cheerful attitude

Attendance & punctuality

Basic math skills

Computer literacy

Education

High school diploma or equivalency

Job description

Welcome to Yessio LLC! We are an energetic business solutions company located in Sandy and St. George, UT, with remote flexibility in Price, Logan, Cedar City, St. George, Provo, Salt Lake City, and other areas throughout Utah. We're seeking an enthusiastic individual to join our team as a full- or part-time Account Services Specialist. If you're passionate about helping others and eager to grow in a vibrant company, keep reading about what we offer this customer service role!

EXCELLENT BENEFITS

• Pay period bonuses, monthly bonuses, and a sign-on bonus after the first 90 days
• Paid time off
• Paid holidays
• Health and dental benefits
• Monthly employee recognition lunches
• Company barbeques
• Remote flexibility
• Monthly team motivation contests
• Weekly coaching sessions and paid training
• Spacious work area and desks
• Our main office is across the street from the Center Street Trax station

YOUR NEW ROLE AS OUR ACCOUNT SERVICES SPECIALIST

We offer our full- or part-time Account Services Specialists a flexible Monday through Friday schedule between 7:00 a.m. and 6:00 p.m., with rotating Saturdays from 8:00 a.m. to 2:00 p.m.

Your day starts with a series of inbound and outbound calls that keep you engaged as you tackle diverse customer inquiries via phone and email. Each interaction is an opportunity to shine, whether you're verifying account information, building rapport, or educating customers on their options. Your keen attention to detail ensures accuracy as you verify banking and employment details, process payments, and set up new accounts. With each interaction, you deliver top-notch customer service and achieve quality results, making a tangible impact on your customers and driving our company's success.

REQUIREMENTS

• High school diploma or equivalency
• Fluent in the English language and ability to effectively communicate
• Possesses a cheerful attitude
• Good attendance and punctuality
• Ability to use basic mathematical skills and is computer savvy

ABOUT OUR FAMILY AT YESSIO LLC

Established in 2011, we are a family-owned business services vendor for various companies that need assistance with their operations and sales teams. Our clients rely on the excellent service that we provide. We care deeply for our employees and treat them like family. We value high-performing employees and offer incentives and bonuses for great work. We also offer great benefits, ongoing paid training, and a positive work culture.