Account Service Executive

Milwaukee Bucks, LLC.; Milwaukee (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

PTO for parents

Professional development - Antler Aca­

Employee Resource Groups

Discounts - Bucks/NBA

Parking and phone allowance

Job summary

The Milwaukee Bucks seek an Account Service Executive to grow and manage Bucks full season accounts, prospect new sales, and deliver top-tier customer service. You will handle renewals, proposals, and negotiations while collaborating with the service and retention team to maximize revenue.

Strong relationship skills, a proactive sales approach, and the ability to work flexible hours are essential. Bachelor’s degree required; archtics/CRM knowledge a plus.

Qualifications

• Bachelor’s degree in Business, Sales, or similar area.
• Proven track record in sales/service experience in sales or related field.
• Strong written and verbal communication skills; public speaking and presentations.
• Ability to manage multiple tasks and projects with strong organization.

Responsibilities

• Maintain full menu working knowledge of season ticket plans, group sales, arena shows and premium rentals.
• Manage renewal/sales process from start to finish: qualify clients, create proposals, close sales.
• Increase revenue by renewing, cross-selling, and upselling the client book.
• Exceed sales and retention goals and provide exceptional customer service.

Skills

Sales experience

Communication skills

Relationship building

Assertive mindset

Time management

Analytical skills

Work ethic

Event coordination

MS Office

Archtics CRM

Education

Bachelor’s degree in Business, Sales, or similar area

Tools

Archtics

Microsoft-based CRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Service Executive

Full Time Sales Milwaukee, WI, US

4 days ago Requisition ID: 1730

Job Title: Account Service Executive

Class: Full-time, hourly, non-exempt

Reports to: Manager, Service & Retention

The Milwaukee Bucks strive to be the best sports and entertainment company in the world. We are looking for dedicated people who champion innovation, inspire and empower their teammates to perform at a world-class level, and foster a culture of continuous improvement.

What We Offer:

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• 8 weeks of paid time off for parents to welcome newborns, adopted and foster children
• Professional Development through our internal learning & development program - Antler Academy
• Employee Resource Groups
• Milwaukee Bucks and NBA League Discounts
• Company Paid Parking and Phone Allowance

Summary:

The Account Service Executive will be responsible for increasing revenue with a focused approach on growing and managing Bucks full season accounts, prospecting new sales, and providing the highest level of customer service to our client base. Core to this role is the ability to grow and manage large numbers of accounts, build relationships and close business while maintaining an aggressive sales approach, all in coordination with the process and focus of the entire Bucks sales and service team. This role will be compensated for renewal, new plan, group, arena shows and premium rental sales.

Responsibilities:

• Maintain full menu working knowledge of all season ticket plan (renewal and new), group, arena shows and premium rentals to sell
• Manage renewal/sales process from start to finish – assess and qualify potential clients, create proposals, present solutions, close sales and fulfill all terms of sale
• Increase revenue potential by renewing, cross selling, and upselling book of business
• Exceed sales and retention goals
• Provide exceptional customer service

Qualifications:

• Bachelor’s degree in Business, Sales, or similar area
• Proven track record in sales/service experience in sales or related field
• High Proficiency in both written and verbal communications (public speaking and presentation)
• Excellent relationship building and interpersonal skills
• Assertive, persistent and results-oriented approach
• Strong time-management organization and analytical skills
• Strong work ethic with high personal accountability, business ethics and morals
• Ability to be flexible, prioritize and manage multiple tasks/projects
• Able to work flexible hours based on changing priorities including evenings, weekends and holidays
• Ability to coordinate multiple events and exceed customers’ expectations
• Proficient in Microsoft Office Applications
• Knowledge of Archtics ticketing software and Microsoft-based CRM platforms is a plus!

All offers for employment with the Milwaukee Bucks are contingent upon the candidate having successfully completed a criminal background check. We will consider people with criminal histories in a manner consistent with the requirements of applicable local, state, and Federal laws.

The Milwaukee Bucks is an Aff…

We provide our employees with a robust employee benefits plan that focuses on the mental and physical wellness of our team. We strive to offer a flexible work environment that allows our team members to be productive in both their work and home lives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.