Account Security Operations Lead - Incident Response & Tooling

TikTok Inc.; San Jose (CA); On-site; USD 108,000 - 209,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Paid time off and holidays

Job summary

TikTok Inc. is seeking an experienced Security Operations lead to support the Core Product team in San Jose, CA.

The role centers on strengthening account security, incident response, and operational resilience while aligning with product growth and user experience goals. You will drive cross-functional collaboration, establish SOPs and KPIs, and oversee the rollout of security tools and capabilities across business lines.

Qualifications

• Hands-on experience in security incident response, process development, and security program operations.
• Strong ownership mindset and ability to drive issues to resolution end to end.
• Ability to collaborate across time zones with excellent cross-functional communication.

Responsibilities

• Partner with Security Product, Legal & Compliance, Privacy, Risk Control, Customer Service and other teams to define core metrics, SOPs, and handling mechanisms for security incident response.
• Lead emergency response for account security incidents: root cause analysis, cross-functional coordination, communicate risks and incident status to leadership, and optimize workflows.
• Own requirements gathering, capability iteration, and rollout of account security operations tools; drive adoption across downstream lines.
• Manage relevant budgets, and define and monitor metrics related to security experience and triage efficiency.

Skills

Security incident response

Ownership mindset

Cross-functional collaboration

Job description

TikTok Inc. is seeking an experienced Security Operations lead to support the Core Product team in San Jose, CA.

The role centers on strengthening account security, incident response, and operational resilience while aligning with product growth and user experience goals. You will drive cross-functional collaboration, establish SOPs and KPIs, and oversee the rollout of security tools and capabilities across business lines.