Account Representative - State Farm Agent Team Member

Nick Hageman State Farm Agency; Waukee (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Nick Hageman State Farm Agency in Iowa is seeking an Account Representative - State Farm Agent Team Member to grow the agency through meaningful customer relations and service. You’ll act as a liaison between customer needs and agency departments, promoting relevant products to improve clients’ lives.

Ideal candidates are sociable, sales-minded, and eager to contribute to a fast-paced, team-driven environment with strong client focus and community involvement.

Qualifications

• Clear communication and interpersonal skills
• Detail-oriented and able to multitask
• Customer service or sales experience preferred

Responsibilities

• Provide information about insurance products and services
• Assist customers with policy applications and renewals
• Handle customer inquiries and provide timely responses
• Maintain accurate records of customer interactions

Skills

Communication skills

Interpersonal skills

Multitasking

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

Our agency is entering its fifth year in business this January and is supported by a close knit team of three sales professionals, one service team member, and myself. We believe in recognizing hard work and creating an environment people enjoy coming to each day, offering bonuses, paid time off, and regular team lunches or dinner outings. I studied Agribusiness Economics and Management at the University of Arizona before transferring to the University of Utah, where I earned my Bachelor’s degree in Speech Communications. I am actively involved with the Waukee Chamber of Commerce through event participation and sponsorships, and I was honored to be named the 2022 Waukee Area Chamber of Commerce Small Business of the Year. Our office culture is truly unique and empowering, providing our team with the tools and resources to have meaningful, holistic conversations with customers and prospects in order to understand their needs and help protect what matters most. The environment is fun, fast paced, relationship driven, and highly collaborative, with a team that works together seamlessly each day.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Nick Hageman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.