Account Representative State Farm Agent Team Member

Roxanne Jones - State Farm Agency Intern; Waldorf (MD); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading insurance agency as an Account Representative. You'll be key in building customer relationships and promoting relevant products. If you're sociable, sales-minded, and dedicated to excellent service, this role offers a chance to grow your career while positively impacting the community.

Benefits

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Experience in sales preferred.
• Strong communication skills required.
• Dedicated to providing excellent customer service.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service.
• Promote successful customer relations.

Skills

Communication

Customer Service

Sales

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Agency Description:

Are you outgoing and customer-focused? Do you enjoy working with the public? If yes, working for a State Farm independent contractor agent may be be a great fit! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description:

As an Account Representative - State Farm Agent Team Member for Roxanne Jones - State Farm Agency Intern, you play a vital role in our daily operations and customer success. You will grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. Your efforts will help improve our customers' lives by proactively marketing relevant products and services.

Grow your career while making a positive impact on the community. We are looking for an attentive, sociable, and sales-minded professional to join our team.

Responsibilities:

• Establish and maintain customer relationships; follow up as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications.
• Promote successful and long-lasting customer relations.

Qualifications:

• Experience in sales (outside sales, inside sales, retail sales, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong communication skills—written, verbal, and listening.
• Dedicated to providing excellent customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.