Account Representative - State Farm Agent Team Member

Hendrick Reichert - State Farm Agency Intern; Katy (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Profit sharing

Training & development

Company parties

Job summary

Hendrick Reichert - State Farm Agency is seeking an Account Representative to support daily operations and customer success. You will grow the office by nurturing relationships and marketing relevant products to meet customer needs.

Grow your career in a sociable, results-minded team focused on training and development within a structured State Farm environment.

Qualifications

• Experience in sales or customer-facing roles is preferred.
• Ability to identify customer needs and suggest suitable products.
• Strong written and verbal communication and active listening.
• Committed to delivering excellent customer service and building relationships.
• Licensed in Property & Casualty is a plus.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish and maintain customer relationships, with timely follow-up.
• Provide prompt, accurate, and friendly service for inquiries on product availability, coverages, policy changes, billing, and claims.
• Promote long-lasting customer relations and repeat business.

Skills

Sales experience

Customer relationship management

Marketing interest

Communication skills

Customer service orientation

Needs anticipation

Customer rapport

Property & Casualty license

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Paid time off
• Profit sharing
• Training & development
• Company parties

ROLE DESCRIPTION

As an Account Representative - State Farm Agent Team Member for Hendrick Reichert - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.