Account Representative - State Farm Agent Team Member

Kailey Dees - State Farm Agent; Vidalia (GA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

Kailey Dees - State Farm Agent is seeking an Account Representative to grow the agency through customer relations and as a liaison between customers and internal departments. You will market relevant State Farm products to meet client needs and support daily operations.

The role focuses on developing leads, scheduling appointments, providing excellent service, and building lasting customer relationships within the community.

Qualifications

• Experience in sales (outside or inside)
• Experience in managing customer relationships
• Interest in marketing products based on customer needs
• Strong written communication skills
• Strong verbal communication skills
• Dedicated to excellent customer service
• Ability to anticipate customer needs
• Ability to effectively relate to customers
• Licensed in Property & Casualty insurance is preferred

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on product availability, coverages, policy changes, transfers, claims, and billing.
• Promote long-lasting customer relations and trust within the community.

Skills

Sales experience

Customer relationships

Marketing products

Written communication

Verbal communication

Listening skills

Customer service mindset

Relating to customers

Education

Property & Casualty license

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Free food & snacks


• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Kailey Dees - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.