Account Representative - State Farm Agent Team Member

Ky Dickerson - State Farm Agent; Tyrone (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

License reimbursement

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Job summary

Ky Dickerson - State Farm Agent in Tyrone, GA seeks an Account Representative to support daily operations and drive customer satisfaction. You will grow the agency by building meaningful relationships and acting as a liaison between client needs and agency teams.

You will proactively market relevant State Farm products and services, respond to inquiries, and collaborate across departments to meet customer requirements.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs and relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products/services

Communication skills

Customer service orientation

Anticipate customer needs

Interpersonal skills

Job description

Benefits

• License reimbursement
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my first State Farm agency in 2008 and expanded to a second location in 2023. Today, I lead a combined team of 11 across both offices. Before becoming an agent, I spent 14 years in State Farm claims, working as both an adjuster and a manager. That experience gave me a strong foundation in the insurance industry and a firsthand understanding of the importance of protecting customers and being there when they need us most.

I'm a proud University of Florida graduate, and outside of work, I enjoy staying active, working out, and traveling. We believe in giving back to the communities we serve and regularly participate in and sponsor local events. Building meaningful relationships and making a positive impact beyond the office is important to us.

Our agency offers health benefits, a 401(k) retirement plan, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We want our team members to feel supported while building successful, long-term careers.

I'm looking for someone who is self-motivated, competitive, committed, and genuinely passionate about helping others. The right person will have a strong desire to succeed while understanding that making a difference in people's lives is at the heart of our business. If you're driven to achieve great results and want to be part of a high-performing team where people truly matter, we'd love to meet you.

ROLE DESCRIPTION

As an Account Representative for Ky Dickerson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.