Account Representative - State Farm Agent Team Member

Justin Schwamberger - State Farm Agency Intern; Twin Lakes (WI); On-site; USD 30,000 - 54,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Paid time off

Signing bonus

Training & development

Job summary

Justin Schwamberger - State Farm Agency Intern is seeking an Account Representative to strengthen daily operations and customer success. You will grow the office through meaningful customer relations and proactively market relevant products and services to meet client needs.

Grow your career in a friendly, sociable, results-driven team environment, focusing on customer service and community impact while developing marketing and sales skills at State Farm.

Qualifications

• Experience in sales or telemarketing is preferred.
• Experience in managing customer relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on coverage, policy changes, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing interest

Communication skills

Customer service

Empathy

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off
• Signing bonus
• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Justin Schwamberger - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.