Account Representative - State Farm Agent Team Member

Matthew Michelet - State Farm Agency Intern; Town of Florida (NY); On-site; USD 32,000 - 52,000; Part time

Benefits offered by this job

License Reimbursement

Competitive Brand

Commission + Hourly

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Matthew Michelet - State Farm Agency Intern is seeking an Account Representative to support daily business operations and customer success. You will grow the office through meaningful customer relations and proactively market State Farm products and services to meet client needs.

As an attentive, sociable, and results-driven professional, you will develop leads, schedule appointments, and maintain strong client relationships while delivering prompt, friendly service and ensuring coverage options

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

Benefits

• License Reimbursement
• Competitive Brand
• Commission + Hourly
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As an Account Representative - State Farm Agent Team Member for Matthew Michelet - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.