Account Representative - State Farm Agent Team Member

Jeff Kovacs - State Farm Agency Intern; Crossville (TN); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Licensing Reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeff Kovacs - State Farm Agency Intern is seeking an Account Representative to support daily operations and build strong customer relationships. You will promote relevant State Farm products and services to meet client needs while contributing to community growth.

Ideal candidates have sales or customer-service experience, strong communication, and a Property & Casualty license. This is a team-driven role with opportunities for advancement and professional development.

Qualifications

• Experience in sales and customer relations is preferred.
• Strong communication and listening skills are essential.
• Must be able to anticipate customer needs and relate well with clients.
• Property & Casualty license is required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across inquiries.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Anticipate customer needs

Relate to customers

Education

Property & Casualty license

Job description

Benefits:

• Licensing Reimbursement
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Jeff Kovacs - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.