Account Associate - State Farm Agent Team Member

Nick Reina; Lake Charles, Northern (LA, KY); Hybrid; USD 50,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Paid time off

Opportunity for advancement

Bonus based on performance

Flexible schedule

Training & development

Job summary

Nicholas Reina - State Farm Agent in Lake Charles, LA is seeking an Account Associate - Team Member. This full-time role supports daily operations and customer success, growing the agency through client relations and proactive service.

The position focuses on handling client needs, marketing relevant products, and delivering dependable service to the community. A path for advancement and ongoing coaching are highlighted in the role.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in Lake Charles - LA

• License reimbursement
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

I opened my State Farm agency in 2018 and currently lead a team of six. As a lifelong resident of Lake Charles and a graduate of McNeese State University, I’m passionate about serving the community I call home. Before becoming an agent, I proudly served as an infantryman in the United States Marine Corps, including two tours in Iraq. That experience helped shape the values of leadership, accountability, and service that guide our agency today.

Our team has been recognized with numerous company and industry awards, including Chairman’s Circle, Ambassador Club, Honor Club, and Top 10 New Agent recognition. While we’re proud of those accomplishments, we’re even more proud of the culture we’ve built and the impact we make for customers every day.

We offer group health insurance, licensing reimbursement, and a strong focus on work-life balance. We believe in investing in our team through personal coaching, professional development, and opportunities for long-term growth.

Our culture combines accountability, growth, and a competitive spirit while making sure we have fun along the way. We’re a goal-oriented team that supports one another, celebrates success, and continuously works to improve. I’m looking for someone who is self-driven, coachable, and competitive, with a desire to grow both personally and professionally. If you’re looking for an opportunity to be part of a high-performing team that values hard work, development, and serving others, this could be a great fit for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Nicholas Reina - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none