Account Representative - State Farm Agent Team Member

Alex Mutch - State Farm Agent; San Ramon (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Retirement plan with employer match

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonuses

Competitive salary

Flexible schedule

Job summary

Alex Mutch State Farm Agency in San Ramon, CA is seeking a motivated Account Representative to help customers with their insurance needs while building lasting relationships and growing the business.

This full-time role offers comprehensive training, a steady flow of opportunities, and support from an experienced team. If you enjoy talking with people, are comfortable with sales, and want to grow professionally, we’d love to meet you.

Qualifications

• Experience in sales or customer service.
• Strong communication and follow-up skills.
• Dependable, organized with ability to multitask.
• No insurance experience required.
• Licensing not required to apply; candidates will obtain license.

Responsibilities

• Connect with prospective and existing customers by phone, text, and email
• Identify customer needs, provide quotes, and recommend appropriate insurance products
• Follow up with leads and make outbound calls to prospective customers
• Cross-sell additional products to existing customers
• Assist customers with policy questions, changes, billing, and claims
• Build strong customer relationships while working toward individual and team sales goals

Skills

Communication

Sales experience

Customer service

Organization

Follow-up skills

Job description

Benefits

• Retirement plan with employer match
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Account Representative – Alex Mutch State Farm Agency

$25–$32/hour + Bonuses/Commission | Full-Time | San Ramon, CA

Looking for a career where your effort directly impacts your income and advancement?

We're an established State Farm agency looking for a motivated, personable Account Representative to join our team. You'll help current and prospective customers with their insurance needs while building relationships and growing our business.

You'll receive training, a steady flow of opportunities, and support from an experienced team. If you enjoy talking with people, are comfortable with sales, and want to grow professionally, we'd love to meet you.

What You'll Do

• Connect with prospective and existing customers by phone, text, and email
• Identify customer needs, provide quotes, and recommend appropriate insurance products
• Follow up with leads and make outbound calls to prospective customers
• Cross-sell additional products to existing customers
• Assist customers with policy questions, changes, billing, and claims
• Build strong customer relationships while working toward individual and team sales goals

Compensation & Benefits

• Base pay: $25–$32/hour
• Commission & bonuses: Monthly incentives based on production and goal achievement
• Expected total compensation: $70,000–$100,000+
• Paid PTO and holidays
• Retirement plan with employer match
• Health benefits
• Licensing reimbursement

What We're Looking For

You may be a great fit if you:

• Enjoy talking with people and building relationships
• Are motivated by goals and performance-based compensation
• Have strong communication and follow-up skills
• Are dependable, organized, and comfortable managing multiple priorities
• Have previous sales or customer service experience
• Are comfortable making outbound calls and asking for the sale
• Want an opportunity to learn, improve, and grow

No insurance experience required. Experience in sales, competitive athletics, customer service, hospitality, retail, banking, or other customer-facing roles can translate well to this position.

Licensing: A Property & Casualty insurance license is not required to apply. Selected candidates will obtain their license before their start date.

About Our Agency

We opened our doors in December 2021 and are proud to be part of a three-generation State Farm family—my dad and grandfather were both California State Farm agents. Carrying on that tradition, I’ve built an agency that’s rooted in service, community, and lasting relationships.

Our office culture is supportive, welcoming, and team-focused. We keep our break room stocked with snacks and coffee, celebrate wins together, and enjoy being part of a workplace where people genuinely care about each other’s success.

Community involvement is at the heart of what we do. We sponsor local events like the San Ramon Run for Education, partner with the San Ramon Chamber of Commerce, and are a regular presence at the San Ramon Farmers Market.