Account Representative - State Farm Agent Team Member

Amybashi; Rochester Hills (MI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid time off

401(k)

401(k) matching

Free food & snacks

Health insurance

Opportunity for advancement

Job summary

A leading insurance agency in Michigan is seeking an Account Representative focused on delivering excellent front-line service and driving growth through proactive sales. The role involves answering client inquiries, making outbound calls, and assisting with insurance quoting. Ideal candidates will have customer service or sales experience and the ability to thrive in a fast-paced environment. The position offers a competitive salary and benefits including health insurance, paid time off, and opportunities for advancement.

Qualifications

• 1+ year of experience in customer service or sales preferred.
• Property/Casualty insurance license (must obtain within 60 days of hire).
• Ability to handle multiple client interactions daily.

Responsibilities

• Answer inbound client inquiries regarding billing and coverage.
• Make proactive outbound calls to current and prospective clients.
• Assist with quoting and binding insurance policies.

Skills

Customer service

Sales experience

Interpersonal skills

Organizational skills

Detail-oriented

Education

High school diploma

College coursework (preferred)

Job description

Account Representative - State Farm Agent Team Member

Full Time in Rochester Hills - MI

• Opportunity for advancement
• Paid time off
• 401(k)
• 401(k) matching
• Free food & snacks
• Health insurance

Position Overview

The Insurance Account Manager is responsible for providing front-line service to existing clients while also contributing to the agency’s growth through outbound sales calls. This position focuses on mastering foundational insurance knowledge, building client relationships, and supporting the team through continuous training and participation in agency-wide goals. This position is an excellent opportunity for individuals looking to begin a rewarding career in the insurance industry. You will gain experience in handling client inquiries, managing accounts, and selling insurance products.

• Answer inbound client inquiries regarding billing, coverage, claims, and policy changes.
• Make proactive outbound calls to current and prospective clients to offer additional products.
• Assist with quoting and binding auto, home, and other personal lines policies.
• Participate in training sessions and help contribute to knowledge sharing with the team.
• Develop understanding of products and sales strategies.

Requirements

• 1+ year of experience in customer service or sales preferred.
• Property/Casualty insurance license (must obtain within 60 days of hire).
• Ability to work in a fast-paced environment and handle multiple client interactions daily.
• Strong phone and interpersonal skills.
• Organized, detail-oriented, and goal-driven.
• High school diploma required; college coursework preferred.

Compensation $40,000.00 per year

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off
• 401(k)
• 401(k) matching
• Free food & snacks
• Health insurance
• Training & development

Position Overview

The Insurance Account Manager is responsible for providing front-line service to existing clients while also contributing to the agency’s growth through outbound sales calls. This position focuses on mastering foundational insurance knowledge, building client relationships, and supporting the team through continuous training and participation in agency-wide goals. This position is an excellent opportunity for individuals looking to begin a rewarding career in the insurance industry. You will gain experience in handling client inquiries, managing accounts, and selling insurance products.

Essential Responsibilities

• Answer inbound client inquiries regarding billing, coverage, claims, and policy changes.
• Make proactive outbound calls to current and prospective clients to offer additional products.
• Assist with quoting and binding auto, home, and other personal lines policies.
• Participate in training sessions and help contribute to knowledge sharing with the team.
• Develop understanding of products and sales strategies.

Requirements

• 1+ year of experience in customer service or sales preferred.
• Property/Casualty insurance license (must obtain within 60 days of hire).
• Ability to work in a fast-paced environment and handle multiple client interactions daily.
• Strong phone and interpersonal skills.
• Organized, detail-oriented, and goal-driven.
• High school diploma required; college coursework preferred.

Compensation $40,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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