Account Representative - State Farm Agent Team Member

Thesamuelagency; Prosper (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

401(k)

Bonus based on performance

Competitive salary

Paid holidays

Job summary

Scott Samuel - State Farm Agent is seeking an Account Representative to support daily operations, grow the agency through customer relationships, and bridge customer needs with agency services. The role emphasizes proactive engagement and marketing relevant products to improve customer outcomes.

The position values sales experience, relationship management, and a strong customer-service mindset, with a Property & Casualty license advantageous for success.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service mindset

Anticipate customer needs

Relationship building

Education

Property & Casualty license

Job description

Benefits:

• Paid time off
• 401(k)
• Bonus based on performance
• Competitive salary
• Paid holidays

ROLE DESCRIPTION:

As Account Representative for Scott Samuel - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.