Account Representative - State Farm Agent Team Member

Anthony Capotosto - State Farm Agency Intern; Pittsburgh (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Training & development

Job summary

Anthony Capotosto - State Farm Agency Intern is seeking an Account Representative to support daily operations and customer success. You will grow the office through meaningful customer relations and proactively market State Farm products and services to meet clients’ needs.

The role emphasizes growing the community, being sociable, and results-driven as part of a State Farm agency team. Training and development are highlighted as part of the internship.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing mindset

Communication skills

Customer service

Licensing: Property & Casualty

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Anthony Capotosto - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.