Account Representative - State Farm Agent Team Member

field Insurance Agency Inc; Philadelphia (Philadelphia County); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Job summary

David Mayfield - State Farm Agent in Philadelphia, PA is seeking an Account Representative to grow the agency through customer relations and proactive product marketing. You will act as a liaison between customer needs and agency departments, helping customers with relevant State Farm products and services.

The role emphasizes developing leads, building relationships, and delivering responsive service to ensure satisfaction and retention.

Qualifications

• Experience in sales (outside sales or inside sales, retail, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to delivering excellent customer service.
• Able to anticipate customer needs and respond proactively.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about product availability, eligibility, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products

Communication skills

Customer service orientation

Anticipate customer needs

Job description

Account Representative - State Farm Agent Team Member

Full Time in Philadelphia - PA

Replies within 24 hours

• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for David Mayfield - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.