Account Representative - State Farm Agent Team Member

Natasha Heykoop - State Farm Agent

North Carolina

In loco

USD 32.000 - 52.000

Tempo pieno

14 giorni+

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Vantaggi offerti da questo lavoro

401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Parental leave
Training & development

Descrizione del lavoro

Natasha Heykoop - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and by marketing State Farm products and services. The role focuses on developing leads, building strong customer relationships, and providing prompt, friendly service to clients.

The position is described as part time to full time, with opportunities for advancement and an emphasis on customer-focused marketing and service delivery in a State Farm environment.

Competenze

  • Must speak Spanish fluently.
  • Experience in sales preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Must be able to get Property & Casualty license.

Mansioni

  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
  • This would be a part time - to full time position.

Conoscenze

Spanish language
Sales experience
Customer service
Communication skills
Relationship management

Descrizione del lavoro

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Natasha Heykoop - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:
  • Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Promote successful and long-lasting customer relations.
  • This would be a part time - to full time position.
QUALIFICATIONS:
  • Must speak Spanish fluently.
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Experience in managing customer relationships preferred.
  • Interest in marketing products and services based on customer needs.
  • Communication skills - written, verbal, and listening.
  • Dedicated to customer service.
  • Able to anticipate customer needs.
  • Able to effectively relate to customers.
  • Must be able to get Property & Casualty license.
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