Account Representative - State Farm Agent Team Member

Michael-Davis---State-Farm-Agent; Nashville (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Davis - State Farm Agent is seeking an Account Representative to support daily operations and drive customer success. You will grow the agency by building meaningful customer relationships and bridging needs with internal departments, while proactively marketing relevant products and services.

The role emphasizes sales experience, strong communication, and a commitment to great service. A Property & Casualty license is preferred or pursued, with opportunities for advancement and flexible

Qualifications

• Sales experience (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs and relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverages, changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Product marketing

Communication skills

Customer service

Needs anticipation

Relate to customers

P&C license

Job description

Benefits:

• Bonus based on performance


• Competitive salary


• Dental insurance


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Michael Davis - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.


• Establish customer relationships and follow up with customers, as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.


• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.


• Experience in managing customer relationships preferred.


• Interest in marketing products and services based on customer needs.


• Communication skills - written, verbal, and listening.


• Dedicated to customer service.


• Able to anticipate customer needs.


• Able to effectively relate to customers.


• Property & Casualty license.