Account Representative - State Farm Agent Team Member

Colton Bickle - State Farm Agent; Napa (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Colton Bickle - State Farm Agent in Napa, California is seeking a friendly, motivated Entry-Level Bilingual Account Representative to join our team. In this role, you will help support our diverse community by speaking with clients in both English and Spanish. No prior insurance experience is necessary as we offer comprehensive training to help you earn your insurance license.

If you have a positive attitude and a strong work ethic, this could be the perfect fit for you. The role involves building relationships with customers and assisting with policy updates, while enjoying growth opportunities within the agency.

Qualifications

• Must be bilingual (English and Spanish).
• Friendly and professional demeanor.
• Organized and dependable.

Responsibilities

• Build relationships with new and existing customers.
• Answer questions and assist with policy updates.
• Identify opportunities for additional insurance coverage.

Skills

Bilingual (English and Spanish)

Strong communication skills

Basic computer skills

Job description

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Training & development
• Opportunity for advancement

Role Description

Colton Bickle State Farm is looking for a friendly, motivated Entry‑Level Bilingual Account Representative to join our team! If you enjoy helping people, speaking with customers, and want to build a long‑term career, this could be the perfect fit for you.

No insurance experience? That’s completely okay — we will train you from the ground up and help you earn your insurance license. All we ask is that you bring a positive attitude, strong work ethic, and a willingness to learn.

Your bilingual skills will make a big difference as you help serve and support our diverse community.

What You’ll Do

• Build relationships with new and existing customers
• Answer questions and assist with policy updates
• Speak with clients in both English and Spanish
• Identify opportunities to offer additional insurance coverage when appropriate
• Follow up with customers to ensure they feel supported
• Keep accurate notes and customer records in our system
• Participate in training and team meetings to grow your skills

What We’re Looking For

• Bilingual (required)
• Friendly, professional, and comfortable talking with people
• Willing to learn — we provide full training
• Organized and dependable
• Comfortable having sales‑related conversations
• Basic computer skills

What You Can Expect From Us

• Hands‑on training and daily support
• Help earning your insurance license
• A positive, team‑focused environment
• Growth opportunities within the agency

If you’re ready to start a career (not just a job) and want to be part of a supportive team that grows together, we’d love to hear from you!