Account Representative - State Farm Agent Team Member

Matthew Bub - State Farm Agent; Bristol (CT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Matthew Bub - State Farm Agent is looking for an Account Representative to support daily business operations and enhance customer success. This role requires developing meaningful customer relations and acting as a bridge between customer needs and agency services.

The successful candidate will assist customers with policy applications, respond to inquiries, and maintain detailed records. Skills in communication and multitasking, as well as experience in customer service or sales, are preferred.

Qualifications

• Excellent communication and interpersonal skills required.
• Detail-oriented with the ability to multitask.
• Experience in customer service or sales is preferred.
• Bilingual in Spanish is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Customer service experience

Bilingual Spanish

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Representative - State Farm Agent Team Member for Matthew Bub - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.