Account Representative - State Farm Agent Team Member

Drew Petersen - State Farm Agency Intern; Mobridge (SD); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Paid time off

Job summary

Drew Petersen - State Farm Agency Intern in Mobridge, SD is seeking an Account Representative to support daily operations and drive customer success. You will build relationships, proactively market relevant products, and help meet client needs.

As a personable and results-oriented professional, you will grow with the team while delivering excellent service, handling inquiries, and supporting policy processes in a busy agency environment.

Qualifications

• Experience in sales and customer relations is preferred.
• Strong communication and listening skills are essential.
• Dedicated to customer service and able to relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about policy details and billing.

Skills

Sales experience

Customer service

Communication skills

Customer needs anticipation

Education

Property & Casualty license

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Paid time off

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Drew Petersen - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.