Account Representative - State Farm Agent Team Member

Ashley Gundaker - State Farm Agent; Mililani Town (HI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ashley Gundaker - State Farm Agent in Mililani Town, Hawaii is seeking an Account Representative to enhance customer relations and manage agency operations. This role is essential for fostering meaningful connections with customers, providing assistance for policy applications, and ensuring timely responses to inquiries.

The ideal candidate will possess strong communication skills, a detail-oriented approach, and a passion for customer service. A competitive salary, health benefits, and a flexible schedule are offered, fostering a supportive work environment for growth.

Qualifications

• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• License Reimbursment
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2012 and is a close-knit team of five built on strong relationships and a customer-first approach. Before becoming a State Farm agent, I had a background in social services, which continues to shape how we care for and support our customers.

I hold a Bachelor of Arts from the University of Nevada, Las Vegas and a Master’s in Counseling Psychology from Chaminade University. I’m a proud wife and mother of three, with a dog and three tortoises, and I’m also a second-generation State Farm agent.

For our team, we offer health benefits, a Simple IRA, professional development, team-building events, and a strong focus on work-life balance.

Our office culture is warm, friendly, and relationship-driven. We believe insurance can be taught, but genuine care and connection matter most. We’re looking for someone who is reliable, coachable, and adaptable - someone who enjoys working with people and is eager to learn and grow in a supportive environment.

Role Description

As Account Representative - State Farm Agent Team Member for Ashley Gundaker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.