Account Representative - State Farm Agent Team Member

Paul Cleveland - State Farm Agent; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Paul Cleveland - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency by building meaningful customer relationships and coordinating with departments to meet client needs. This role emphasizes a friendly, sales-minded approach and proactive service.

Ideal candidates are self-motivated, dependable, and able to work in a relaxed, supportive team environment while pursuing licensing and career advancement opportunities.

Qualifications

• Excellent communication and interpersonal abilities.
• Detail-oriented with strong multitasking aptitude.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2021, and today our team includes five members working together in a relaxed, supportive environment. Before becoming an agent, I spent time in the oil industry, which helped shape my work ethic and appreciation for strong teamwork and accountability.

I attended Texas A&M and am married with two daughters who keep life busy outside the office. Family is important to me, and that perspective carries into how I run the agency. I believe people do their best work when they feel trusted, supported, and given the space to succeed.

Our office culture is laid back, positive, and fun. I'm not a micromanager, and I trust my team to take ownership of their roles. If you're someone who needs constant supervision, this likely isn't the right fit - if you're self-motivated, dependable, and enjoy working in a supportive environment, you'll do very well here.

For our team, we offer PTO, sick leave, a stipend toward life insurance, and licensing reimbursement. If you're looking for a place where you can work independently, be part of a friendly team, and build a long-term career, this could be a great fit for you.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for Paul Cleveland - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.