Account Representative - State Farm Agent Team Member

Franklinmyles; Cleveland (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Franklin Myles State Farm Agent seeks an Account Representative to support daily operations and drive customer success. You will grow the agency through meaningful client relations, process applications, and coordinate with departments to meet client needs.

As a sociable, detail‑oriented sales professional, you’ll help clients select suitable insurance products, handle renewals, and maintain accurate records while contributing to a positive team culture and community involvement.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal

Detail oriented

Customer service or sales

Job description

Benefits

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2003 and currently lead a team of seven. Before becoming an agent with State Farm, I spent 15 years as a District Supervisor for a fast food chain. I was looking for a career change that would allow me to own a business and make a greater impact - not only on customers, but on the lives and growth of my team. I stay active in the community by sponsoring local 5K runs, supporting school events, and participating in community functions with booths and outreach. Being visible and involved locally is an important part of how we connect with the people we serve. Our agency offers PTO, holiday pay, a Simple IRA, licensing reimbursement, and a strong focus on work‑life balance. We believe in supporting our team so they can perform at a high level while still maintaining balance. Our office culture is built around a small, tight‑knit group that genuinely enjoys working together and is always striving to improve. I’m looking for someone who brings drive, professionalism, and integrity to the table - someone who is reliable, has a strong work ethic, and works well within a team. If you’re motivated to grow, want to contribute to a positive team environment, and are ready to help take the office to the next level, this could be a great fit for you.

Role Description

As Account Representative ‑ State Farm Agent Team Member for Franklin Myles ‑ State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.