Account Representative - State Farm Agent Team Member

Dillon Wait - State Farm Agent; Lee's Summit (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Dillon Wait - State Farm Agent is seeking an Account Representative to support daily operations and help customers succeed. You will grow the agency by building meaningful relationships and acting as a liaison between customer needs and agency departments.

You will market relevant products and services, provide friendly service, and help customers with inquiries about coverages, billing, and policy changes. This role offers opportunities for advancement in a dynamic insurance team.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service and ability to anticipate needs.
• Able to relate to customers effectively.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify needs, and market products to meet them.
• Establish relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service including inquiries about coverage, changes, billing.
• Foster long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing aptitude

Communication skills

Customer service mindset

People skills

Property & Casualty license

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for Dillon Wait - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.