Account Representative - State Farm Agent Team Member

Leah Langenberg - State Farm Agency Intern; Lacey (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Job summary

Leah Langenberg - State Farm Agency Intern is seeking an Account Representative to support daily operations and drive customer success. You will build relationships, act as a liaison between customers and State Farm departments, and proactively market relevant products and services.

The role emphasizes friendly service, a sociable, sales-minded mindset, and growth opportunities within the State Farm agency network.

Qualifications

• Experience in sales and customer-facing roles.
• Strong communication and listening skills.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries on insurance availability, coverages, policy changes, transfers, and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer service

Communication

Relationship management

Marketing interest

Active listening

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Training & development

INTERN AGENCY DESCRIPTION:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Leah Langenberg - State Farm Agency Intern, you are vital to our daily business operations and customers’ success. You grow our office through meaningful customer relations and act as a liaison between customer needs and State Farm departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.