Account Representative - State Farm Agent Team Member

Ozzie Gutierrez Holden - State Farm Agent; Knoxville (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Ozzie Gutierrez Holden - State Farm Agent is seeking an Account Representative in Knoxville, TN, to enhance customer relations and support agency growth. The successful candidate will interact with customers, assist with policy applications, and actively market products. Ideal applicants should possess strong communication skills and a detail-oriented approach, with previous customer service or sales experience preferred. Join a motivated team dedicated to improving clients' lives through personalized service and insurance solutions.

Qualifications

• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Our Agency

I opened my agency in 2025 after gaining valuable experience working under a State Farm agent, which gave me a strong foundation in customer relationships, insurance knowledge, and agency operations. Our team is currently made up of myself and one team member, and we’re excited to continue growing as we build the office together. We are looking for someone who is self-driven, motivated, and ready to take initiative in a growing agency.

Role Description

As an Account Representative for Ozzie Gutierrez State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.