Account Representative - State Farm Agent Team Member

Susan Smith - State Farm Agent; Alma (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Susan Smith - State Farm Agent is hiring an Account Representative to enhance customer relations and assist with insurance services. The ideal candidate will play a crucial role in daily operations, providing information and support to customers. This position encourages professional development and supports a friendly office culture.

We seek a driven individual with strong communication skills and attention to detail who can manage multiple tasks effectively in a supportive team environment.

Qualifications

• Communication skills essential for interaction with customers.
• Detail-oriented mindset to handle policies accurately.
• Ability to multitask in a busy office environment.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Excellent communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About Our Agency

Our agency opened in 2019 and is a close-knit team of four focused on growth, accountability, and strong customer relationships. Before becoming a State Farm agent, I worked as a District Manager for Verizon Wireless, bringing leadership experience and a results-driven mindset into the agency.

For our team, we offer strong personal and professional development opportunities, health, dental, and vision benefits, reimbursement for licensing costs, and a focus on work-life balance.

Our office culture is built on trust, accountability, and teamwork. We’re looking for someone who is hungry, driven, and ready to work hard while still having fun - someone who wants to grow and be part of a small, supportive team that pushes each other to succeed.

Role Description

As Account Representative - State Farm Agent Team Member for Susan Smith - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.