Account Representative - State Farm Agent Team Member

Brianthomson; Alexandria (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brianthomson in Alexandria, Louisiana is seeking an Account Representative – State Farm Agent Team Member to play a key role in business operations and customer success. This position involves building meaningful customer relationships and marketing relevant products and services.

The ideal candidate should have strong communication skills, attention to detail, and preferably some experience in customer service or sales. Benefits include health insurance, a 401(k), and performance-based bonuses.

Qualifications

• Proven communication and interpersonal skills.
• Detail-oriented and capable of handling multiple tasks.
• Preferred experience in customer service or sales.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 1986 and has grown into a team of nine dedicated professionals. We focus on serving customers at a high level and have received over 800 five‑star reviews. Our culture is positive, drama‑free, and customer‑focused.

Role Description

As an Account Representative – State Farm Agent Team Member, you are essential to daily business operations and customer success. You grow the agency through meaningful customer relationships and act as a liaison between customer needs and agency departments. You proactively market relevant products and services to improve customers' lives.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.