Account Representative - State Farm Agent Team Member

Sandi Brown - State Farm Agent; Irving (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Sandi Brown - State Farm Agent is seeking an Account Representative to support daily operations and customer success in Irving, Texas. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, develop leads, and establish lasting customer relationships in a collaborative, team-focused environment.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Customer relationships

Team player

Learning agility

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2008 and currently lead a close-knit team of four. Before becoming an agent, I spent 10 years working in another State Farm agency, giving me a strong foundation and firsthand understanding of the business. Family is incredibly important to me, and I'm the proud parent of three children and grandparent of two.

Our agency offers paid time off, sick days, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a supportive environment where our team can enjoy their work while building a rewarding career.

Our office is friendly, collaborative, and genuinely enjoys working together. I'm looking for someone who is a quick learner, works well with others, and will be a great addition to our close-knit team. If you're ready to learn, contribute, and grow with a supportive agency, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Sandi Brown - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.