Account Representative - State Farm Agent Team Member

Ryan Dillon - State Farm Agent; Greensboro (NC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Ryan Dillon - State Farm Agent is seeking an Account Representative to grow the agency by developing leads and building strong customer relationships. You will act as the liaison between customer needs and agency departments, proactively marketing State Farm products and services to improve customers' lives.

The role focuses on customer service, sales, and effective communication to drive satisfaction and retention, with opportunities for advancement and a flexible schedule in a dynamic,

Qualifications

• Experience in sales or customer-facing roles.
• Excellent written and verbal communication skills.
• Ability to anticipate and address customer needs.

Responsibilities

• Develop leads, schedule appointments, and market products to meet customer needs.
• Establish and maintain customer relationships and follow up as needed.
• Provide friendly, prompt service and handle inquiries about coverage, billing, and policy changes.
• Promote long-lasting customer relations and trust across agency operations.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Ryan Dillon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.