Account Representative - State Farm Agent Team Member

Andy Ottney; Dublin, Northern (OH, KY); Hybrid; USD 45,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Job summary

Andy Ottney - State Farm Agent is hiring an Account Representative in Dublin, OH. This full-time role focuses on growing the agency through customer relations, proactive product marketing, and excellent service to clients.

You will develop leads, manage customer inquiries, and support policy changes, billing, and claims with a friendly, professional approach.

Qualifications

• Sales experience or familiarity with selling products.
• Experience managing customer relationships.
• Strong written and verbal communication skills.
• Customer service-oriented mindset.
• Ability to anticipate and relate to customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly service, including policy inquiries and billing questions.
• Promote lasting customer relationships.

Skills

Sales experience

Customer relationships

Marketing based on customer needs

Communication skills

Customer service orientation

Anticipate customer needs

Relating to customers effectively

Education

Property & Casualty license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Dublin - OH

• Health insurance
• Paid time off
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As an Account Representative for Andy Ottney - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Compensation $45,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none