Account Representative - State Farm Agent Team Member

Troy Hooper - State Farm Agent; Cypress (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Troy Hooper - State Farm Agent is seeking an Account Representative to support daily operations and customers’ success by building meaningful relationships and acting as a liaison between clients and agency departments. You will promote relevant insurance products and services and help with policy applications and renewals.

Join a team of six that values accountability, community involvement, and a positive, fun workplace.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Spanish preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Spanish language

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

I opened my agency in 2020 after serving in the military and then transitioning into sales, experiences that shaped my leadership style and strong work ethic. I was born and raised in Houston and am a proud Texas A&M supporter. Outside of work, I enjoy traveling, especially taking cruises, and my kids are now in college. Our team includes six members, and we’ve built an environment that values accountability, connection, and enjoying the journey together.

We stay involved in the community by supporting local high school boosters, clubs, and nearby elementary schools. Inside the office, we keep things fun and motivating with frequent contests, bonuses, flexibility, and paid licensing. We’re looking for someone with a solid work ethic who enjoys being part of a team, working hard, and having fun both in and out of the office.

Role Description

As Account Representative - State Farm Agent Team Member for Troy Hooper - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Spanish Preferred