Account Representative - State Farm Agent Team Member

JD Isbell - State Farm Agent; Cullman (AL); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

401(k) with employer match

Hands‑on training and personal-coach

No prior insurance experience required

Supportive, team‑oriented office

Performance-based earning

Opportunities for growth

Exposure to insurance and financial 服务

Sales, communication, relationship‑bul

Entrepreneurship learning

Job summary

JD Isbell - State Farm Agent in Cullman, AL is seeking a motivated, personable, growth-minded individual to join the team. This role blends customer service with growth and sales, helping customers choose insurance products that fit their needs while building lasting relationships.

You’ll receive hands-on training and coaching, with opportunities to advance as you develop product knowledge and sales skills.

Qualifications

• Strong people skills and ability to build relationships.
• Willingness to learn and grow in sales and insurance.
• Ability to handle customer inquiries with a professional demeanor.
• Excellent communication and active listening skills.
• Goal-driven mindset with lead management abilities.

Responsibilities

• Build and maintain strong relationships with new and existing customers
• Talk with customers to understand their needs, goals, and concerns
• Recommend appropriate insurance products and coverage based on those conversations
• Explain products, coverage options, and policy features clearly and confidently
• Assist customers with questions and provide a professional, positive experience
• Follow up with prospective and existing customers
• Proactively reach out to warm and cold leads to develop new business
• Identify additional opportunities to help existing customers
• Maintain an organized pipeline of prospective customers
• Work toward individual and team production goals
• Participate in ongoing training, coaching, and professional development

Skills

People skills

Drive

Work ethic

Confidence

Resilience

Initiative

Communication

Coachability

Job description

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

We’re looking for a motivated, personable, and growth-minded individual to join our team.

This position is a great fit for someone who genuinely enjoys working with people, building relationships, solving problems, and helping customers make confident decisions. While customer service is an important part of the role, this is also a growth and sales-focused position. You’ll work with both new and existing customers to identify their needs, explain available options, and help them choose insurance products that fit their situation.

No insurance experience is necessary. We’re more interested in finding the right person with a strong work ethic, positive attitude, willingness to learn, and desire to grow. You’ll receive hands‑on training and personal coaching to help you develop your knowledge, communication skills, and confidence.

For the right person, this can be much more than just another job. You’ll have opportunities to grow professionally, increase your earning potential, learn the insurance and financial services industry, and gain valuable experience in sales, customer relationships, and business development.

What We Offer

• 401(k) with employer match
• Hands‑on training and personal coaching
• No prior insurance experience required
• Supportive, team‑oriented office environment
• Performance‑based earning opportunities
• Opportunities for professional and income growth
• Exposure to insurance and financial services
• Opportunity to develop valuable sales, communication, and relationship‑building skills
• Opportunity to learn more about business ownership and entrepreneurship

What You’ll Do

You’ll spend your day helping customers while also looking for opportunities to grow relationships and bring new business into the agency.

Responsibilities

• Build and maintain strong relationships with new and existing customers
• Talk with customers to understand their needs, goals, and concerns
• Recommend appropriate insurance products and coverage based on those conversations
• Explain products, coverage options, and policy features clearly and confidently
• Assist customers with questions and provide a professional, positive experience
• Follow up with prospective and existing customers
• Proactively reach out to warm and cold leads to develop new business
• Identify additional opportunities to help existing customers
• Maintain an organized pipeline of prospective customers
• Work toward individual and team production goals
• Participate in ongoing training, coaching, and professional development

Who We’re Looking For

Experience can be taught. We’re looking for qualities that are much harder to teach.

People skills: You enjoy talking with people, asking questions, listening, and building genuine relationships.

Drive: You want to be successful and are willing to put in the work to make it happen.

Strong work ethic: You’re dependable, disciplined, and take ownership of your responsibilities and results.

Confidence: You’re comfortable starting conversations, making recommendations, and asking customers to take the next step.

Resilience: You can handle rejection, learn from it, and move on to the next opportunity without losing momentum.

Goal‑oriented mindset: You like having clear expectations, measurable goals, and something to work toward.

Coachability: You’re willing to learn, accept feedback, and continually improve.

Communication: You can communicate professionally and clearly, both in person and over the phone.

Initiative: You don’t need to be constantly told what to do next. You look for opportunities to help customers and contribute to the team.

Is This a Good Fit for You?

This probably isn’t the right position for someone looking for a traditional customer service role where you simply wait for customers to call.

It is a great opportunity for someone who enjoys helping people but also wants to challenge themselves, develop sales and business skills, work toward measurable goals, and be rewarded for strong performance.

If you’re personable, ambitious, coachable, and looking for an opportunity where your effort can directly influence your career and earning potential, we’d love to talk with you.