Account Representative - State Farm Agent Team Member

Tyler Sonka - State Farm Agent; Columbia (IL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Company parties

Free food & snacks

Parental leave

Job summary

Tyler Sonka State Farm is seeking an Account Manager to grow the agency by building meaningful customer relationships and acting as liaison between customer needs and agency departments.

You will proactively market insurance products and services, aiming to improve customers' lives and deliver excellent service. The role offers growth, teamwork, and flexible scheduling in a supportive environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Create relationships with new prospects to bring outside business into the agency.
• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Sales experience

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties
• Free food & snacks
• Parental leave

ABOUT OUR AGENCY:

I opened my agency in January 2025 and currently have a team of three. Before becoming an agent, I spent 4.5 years as a team member and six years working in home and auto claims for State Farm, which gave me a deep understanding of both sides of the business.

I come from a State Farm family — my mother worked at the corporate office for 36 years, and my brother is also a State Farm Agent. I went to Southern Illinois University Edwardsville, and outside of work I love fishing, playing golf, traveling, and catching sporting events. I’m also actively involved in the Chamber of Commerce and Rotary Club.

We offer great perks including remote/in-office flexibility, weekly office lunches, a Simple IRA, and Life and Short-Term Disability policies after six months. Team members also receive three weeks of vacation and eight paid sick days.

Our office culture is flexible and goal-focused. When goals are met, team members can earn additional time off. I’m looking for someone with a growth mindset, who takes initiative to learn new tactics, communicates well, and is focused on delivering excellent service. A goal-oriented, adaptive, and team-driven attitude will thrive here.

ROLE DESCRIPTION:

As an Account Manager for Tyler Sonka State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Create relationships with new prospects to bring outside business into the agency.
• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.