Account Representative - State Farm Agent Team Member

Steven Morrow - State Farm Agent; Collegeville (PA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Commission

Paid time off

Training & development

Job summary

Steven Morrow State Farm Agency is seeking an Account Representative to grow the agency through customer relations and as a liaison between customer needs and agency departments.

The role emphasizes proactive marketing of State Farm products, customer service excellence, and building lasting relationships with clients in a local community.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships preferred.
• Marketing products and services based on customer needs.
• Good written and spoken communication skills.
• Dedicated to customer service and satisfaction.
• Able to anticipate customer needs.
• Able to relate effectively to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about coverage, policy changes, billing, and transfers.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate needs

Relate to customers

Education

Property & Casualty license

Job description

Benefits:

• Commission
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Steven Morrow State Farm Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.