Account Representative - State Farm Agent Team Member

Chandler Hahn - State Farm Agent; Charlotte (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Monthly house cleaning

Free Starbucks

Regular team lunches

Job summary

Chandler Hahn - State Farm Agent in Charlotte, NC is seeking an Account Representative to enhance customer relations and support agency operations. The role involves providing information on insurance products, assisting with policy applications, and addressing customer inquiries.

Candidates should possess strong communication skills and ideally have a background in customer service or sales. The agency values teamwork and offers various benefits, including monthly house cleaning and a supportive work atmosphere.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with the ability to multitask.
• Previous experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service or sales experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency is built on a strong sense of teamwork, support, and a little bit of fun along the way. With a team of seven dedicated professionals, we strive to create a work environment that feels like family. We believe in taking care of our people, which is why we offer monthly house cleaning for all team members, plenty of free Starbucks, and regular team lunches.

Chandler, our agency leader, brings 20 years of experience across Underwriting, Claims, and as an Agent Team Member. He leads by example and would never ask the team to do something he hasn’t done himself. We set high expectations but also ensure that our bonus commission plans are realistic and truly achievable. If you're looking for a team that works hard, supports one another, and enjoys the rewards along the way, we’d love to meet you!

Role Description

As Account Representative - State Farm Agent Team Member for Chandler Hahn - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.