Account Representative - State Farm Agent Team Member

Calldantoday; Buffalo (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training and development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

The Dan Schmidt Agency in Buffalo, NY is seeking an Insurance Account Representative to support daily operations, build client relationships, and promote relevant insurance products. You will liaise between customers and agency departments to ensure service excellence.

New hires may access fast-start incentives and eligible bonuses, while experienced team members can earn performance bonuses, extra PTO, and ongoing recognition. Full-time, on-site role with potential for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist clients with policy applications and renewals.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

Skills

Strong communication

Detail-oriented

Customer service

Sales experience

Job description

Account Representative - State Farm Agent Team Member

Full Time in Buffalo - NY

Benefits

• Opportunity for advancement
• Paid time off
• Training and development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

Our agency is built on consistency, accountability, and creating an environment where people can succeed while enjoying the process. We’re a team that values hard work, ownership, and showing up every day ready to get the job done. We keep things engaging and rewarding throughout the year with promotions, rewards, and team building activities.

ROLE DESCRIPTION

As an Insurance Account Representative for The Dan Schmidt Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. We believe great results come from consistency and teamwork. New hires can take advantage of fast‑start incentives; experienced team members have opportunities to earn cash bonuses, gift cards, extra paid time off, and ongoing recognition.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist clients with policy applications and renewals.
• Handle client inquiries and provide timely responses.
• Maintain accurate records of client interactions.

QUALIFICATIONS

• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.
• Current NYS Property and Casualty License required.
• Current NYS Life, Accident, and Health License preferred.

Compensation: $55,000.00 - $75,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for handling all employment decisions regarding their employees.