Account Representative - State Farm Agent Team Member

John G Clark - State Farm Agent; Boardman Township (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Flexible schedule

Opportunities for advancement

Paid time off

Training & development

Job summary

John G Clark - State Farm Agent in Boardman Township is looking for an enthusiastic Account Representative to enhance customer relations and support daily operations. The ideal candidate thrives in a supportive team environment and is genuinely passionate about helping people.

This role includes providing information on insurance products, assisting with customer policy applications, and responding to inquiries. The agency promotes a casual, community-focused culture with opportunities for growth and advancement.

Qualifications

• Strong communication and interpersonal skills are essential for the role.
• Detail-oriented, able to manage multiple tasks efficiently.
• Preferred experience in customer service or sales to enhance effectiveness.

Responsibilities

• Provide accurate information about insurance products to potential customers.
• Assist customers with the application and renewal of policies.
• Respond to customer inquiries promptly and efficiently.
• Maintain detailed records of customer interactions and transactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking ability

Sales experience

Job description

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

Our agency opened in 2023 and is a growing team of three focused on building a strong, people-first environment. Before becoming a State Farm agent, I worked in Life & Health sales with Aflac, which helped shape my passion for helping individuals and families protect what matters most.

I’m a graduate of Westminster College, married with three children, and a big sports fan. I’m outgoing and enjoy having fun, but I also embrace my “nerdy” side and enjoy learning and growing—something I encourage within our team as well.

For our team, we offer opportunities to earn additional PTO, a paid 1-hour lunch, casual Fridays, team-building activities, team lunches and treats, a Simple IRA, and licensing paid up front to support your growth. We stay actively involved in the local community and enjoy building relationships both inside and outside of the office.

Our office culture is casual, supportive, and close-knit. We celebrate holidays and team wins together and truly enjoy working as a team. We’re looking for someone who is easy to get along with, smart, driven, and customer-focused, with strong conflict resolution skills. The right candidate will be coachable, independent, and have high character with a genuine passion for helping people. If you want to make a difference while being part of a fun and supportive team, this could be a great fit.

ROLE DESCRIPTION

As Account Representative - State Farm Agent Team Member for John G Clark - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.