Account Representative - State Farm Agent Team Member

George Kennedy - State Farm Agent; Baltimore (MD); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Paid time off

Training & development

Advancement opportunities

Job summary

Kennedy Insurance & Financial Services, a State Farm independent contractor agency, seeks an Account Representative to grow the agency through customer relations and proactive marketing of insurance products. You will liaise between customers and agency departments to meet needs.

Responsibilities include developing leads, scheduling meetings, and delivering prompt customer service while promoting products and services to enhance client satisfaction.

Qualifications

• Experience in sales, including lead development and opportunity pursuit.
• Proven ability to manage customer relationships and needs.
• Strong written and verbal communication, active listening.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on coverage and billing.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Education

Property & Casualty license

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As Account Representative for Kennedy Insurance & Financial Services, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.