Account Representative - State Farm Agent Team Member

Denise Mote - State Farm Agent; Aurora (IL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Performance bonus

Competitive pay

Flexible schedule

Advancement opportunities

Paid time off

Training

Job summary

Denise Mote - State Farm Agent is seeking a timely Account Representative to support daily operations and drive customer success. You will grow the agency by building meaningful customer relationships and acting as a liaison between client needs and agency departments.

In this role, you will promote relevant insurance products and services, assist with applications and renewals, and maintain accurate records of customer interactions.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service

Sales experience

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I’ve been a State Farm Agent for 18 years and am proud to be a second-generation agent, continuing my father’s legacy of dedication and service. Our agency is home to a multi-lingual team that offers support in English, Spanish, Malayalam, and Polish, ensuring we can meet the needs of a wide range of customers.

I take great pride in helping my community thrive both in and out of the office, whether that’s through supporting local schools, service organizations, or sports clubs. Outside of work, I enjoy spending time with my husband and our two wonderful children, especially when we’re traveling and exploring new places together.

If you’re looking for a career where you can grow, connect, and be part of a team that truly makes a difference, this could be the right fit for you.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Denise Mote - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.