Account Representative - State Farm Agent Team Member

Brody Jackson - State Farm Agent; Athens (AL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brody Jackson - State Farm Agent is seeking an Account Representative Team Member to support daily agency operations and customer success. You will strengthen customer relations and act as a bridge between customer needs and agency departments, helping grow the business.

The role offers advancement opportunities in a small, dynamic team. Prior customer service or sales experience is a plus; benefits include PTO, retirement plan, health stipend, licensing reimbursement, and performance-based

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals; respond to inquiries promptly.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service exp

Job description

Benefits:

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2017 and is a strong, growing team of six. Before becoming a State Farm agent, I worked in banking and then spent 18 months as a team member in another agency, gaining valuable experience before opening my own office.

I attended Calhoun Community College and Athens State University. I’m married with three kids, and we stay very active as a family through sports like baseball, softball, and wrestling. We’re highly involved in the community, supporting local schools, participating in church activities, and engaging in events like Earth Day and the Home and Garden Show.

For our team, we offer PTO, a retirement plan, a health stipend, reimbursement for licensing costs, and a strong focus on work-life balance. We also provide performance-based bonuses and salary increases when goals are met.

Our office culture is competitive, motivated, and growth-focused. We’re looking for someone who is self-motivated, driven, and always striving for more. An athletic background is a plus, as we value competitiveness, discipline, and a strong team mindset.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Brody Jackson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.


• Assist customers with policy applications and renewals.Handle customer inquiries and provide timely responses.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Experience in customer service or sales preferred.