Account Representative - State Farm Agent Team Member

Shane Andrus - State Farm Agent; Paducah (KY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Gym Memebership benefits

License Paid by Agency

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Shane Andrus - State Farm Agent is seeking an Account Representative to support day-to-day agency operations and help customers find appropriate insurance solutions. You’ll build relationships, relay product information, and assist with applications and renewals while coordinating with the agency team to ensure excellent service.

Fresh or experienced professionals are welcome; the role emphasizes customer interactions, sales-mindedness, and a commitment to helping clients protect what matters

Qualifications

• Strong communication and interpersonal abilities are required.
• Attention to detail and ability to multitask are essential.
• Customer service or sales experience is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail oriented

Job description

Benefits:

• Gym Memebership benefits


• License Paid by Agency


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

I opened my State Farm agency in November 2016 after a career in the NFL and years of working in the insurance industry since 2012. I’m a graduate of Murray State University with a business degree and, outside of the office, I enjoy coaching my kids’ sports, volunteering at church, supporting local organizations, and getting in a round of golf when I can. Family and community are a big part of who I am, and that spirit carries into how we run our agency.

Our office operates under five core values that guide the way we treat people and the level of excellence we provide. This creates a positive, growth-oriented culture where team members can thrive personally and professionally. We currently have four full-time licensed team members and two part-time licensed team members, all working alongside me as a dedicated agent committed to helping you succeed in your career path.

Team members enjoy strong benefits including a matching 401(k), health insurance, and gym membership reimbursement. We also keep things engaging with quarterly team outings, monthly lunch meetings, and a progressive team bonus program—with the opportunity to earn up to $550 per month or an extra day off when the team hits its goals.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Shane Andrus - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.


• Assist customers with policy applications and renewals.


• Handle customer inquiries and provide timely responses.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Experience in customer service or sales preferred.